Platform Pricing

Flexible Plans for Every Retail Business

Choose the NovaGrid Pro platform package that matches your business needs and growth ambitions. All plans include comprehensive support and EU-wide deployment capabilities.

Choose Your Plan

Scalable Solutions for Growing Businesses

Our pricing plans are designed to grow with your business, offering the flexibility to upgrade as your retail operations expand.

Starter

€299/month

Perfect for small to medium retail businesses looking to enhance customer engagement and improve operational efficiency.

  • Basic analytics dashboard with key performance metrics
  • Customer engagement tools for up to 5,000 contacts
  • Standard integration with popular POS systems
  • Email and chat support during business hours
  • Monthly performance reports and insights
  • GDPR-compliant data management tools
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Professional

€599/month

Comprehensive platform features for established retailers seeking advanced customer engagement and detailed performance analytics.

  • Advanced analytics with predictive insights
  • Unlimited customer engagement and personalisation
  • Full omnichannel integration capabilities
  • Priority support with dedicated account manager
  • Weekly strategy sessions and optimisation reviews
  • Custom reporting and dashboard configuration
  • A/B testing and conversion optimisation tools
  • Advanced security and compliance features
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Enterprise

Custompricing

Fully customised solutions for large retail operations requiring bespoke features, dedicated infrastructure, and white-label options.

  • Custom platform development and configuration
  • Dedicated infrastructure and enhanced security
  • White-label and multi-brand support capabilities
  • 24/7 priority support with technical specialists
  • Quarterly strategic planning and market analysis
  • Advanced API access and custom integrations
  • On-site training and implementation support
  • SLA guarantees and performance commitments
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Pricing Questions

Understanding Our Pricing Structure

Get clarity on our pricing plans, what's included, and how to choose the right option for your retail business.

Are there any setup fees or long-term contracts required?
No setup fees are charged for any of our plans. We offer flexible month-to-month billing with the option to save with annual commitments. You can upgrade, downgrade, or cancel your plan at any time with 30 days' notice, giving you complete flexibility as your business needs change.
What happens if I exceed the contact limits on the Starter plan?
If your customer database grows beyond the Starter plan limits, we'll notify you and recommend upgrading to the Professional plan. There are no overage charges - we simply help you transition to a plan that better supports your growing business needs.
Can I try the platform before committing to a paid plan?
Yes, we offer a 14-day free trial for both Starter and Professional plans. This includes full access to platform features, dedicated onboarding support, and sample data to help you evaluate how NovaGrid Pro can benefit your specific retail operations.
What support is included with each pricing tier?
All plans include comprehensive support, but the level varies. Starter includes email and chat support during business hours. Professional adds priority support with a dedicated account manager and weekly strategy sessions. Enterprise includes 24/7 support with technical specialists and on-site assistance.

Ready to Transform Your Retail Performance?

Start your free trial today and discover how NovaGrid Pro can enhance your customer engagement and drive business growth.

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